Customer Support is a top priority for AACI. Email/web enquiries will receive a personal response within 48 hours (2 working days).

Having problems with some aspects of BioMed Central? Search the BioMedCentral Support Knowledge Base to find answers to common questions.

Email support
Send enquiries to info@biomedcentral.com.

Alternatively, use the AACI feedback form.

Telephone/Fax support

Contact us by telephone (weekdays 9am - 6pm UK time)
Customers in the UK call free on 0800 389 8136
All other customers call +44 (0) 20 3192 2009

Contact us by fax
+44 (0) 20 3192 2010